Shipping Policy
Item is shipped from our warehouse via UPS or White Glove Delivery Service. Items shipped by UPS will arrive within 5 business days of our receipt of your order.
For items denoted by the Unlimited Flat Rate Delivery flag:Larger items are shipped via our White Glove Delivery Service and should be delivered within 2 to 4 weeks. For White Glove Delivery, items are brought into your home and placed in the room of your choice. Please note, delivery does not include unpacking or installation/ hanging of the item. Delivery is by appointment, Monday – Saturday; our delivery service will call to arrange a day. Available in all provinces. Please call +1 416 289 5000 for additional assistance.
Shipping RatesWith Unlimited Flat Rate Furniture & Freight Delivery, an unlimited number of eligible furniture and select non-furniture items in your order can be delivered for a single flat rate. The exact shipping charges are based on your shipping location and will be applied during checkout.
All items not shipped via unlimited flat-rate delivery fee will incur a shipping surcharge, but no additional delivery fees.